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Our Mission

SoftDev’s mission has remained the same since our founding – to improve lives through health informatics. What distinguishes SoftDev is that we are not an IT firm that lets the technology drive the bus. We prioritize delivering business knowledge and human-centered design with our technology expertise to craft innovative solutions that solve our customers’ challenges. Our people and the skills, creativity and dedication they bring are key to making meaningful change. We would be honored if you would consider joining us.





Our Greatest Asset Is Our Employees


SoftDev prioritizes building a team of the most dynamic, passionate, and innovative talent in the industry. Since our founding in 1999, we’ve been focused on recruiting and retaining the best and brightest professionals available, who are committed to excellence and passionate about the impact of our work–improving lives through health informatics.

We value your time and lives inside and outside of work and want you to enjoy the work/life balance you need between your professional and personal lives.


Benefits For You



Our Leaders

Robin Kaiser, President, and CEO

Robin Kaiser SoftDev

An experienced manager with more than 18 years of CMS, government, and commercial project management and information technology experience. She specializes in the development of new business, team growth, and the coordination of corporate and team resources. Her goal is to create a dynamic place to work that is challenging, rewarding, creative, and respectful of ideas, innovations, and individuals. She provides program management and business development support of multi-million-dollar government contracts involving professional, technical, and administrative support services for Federal Government and HHS agencies.

Prior to founding SoftDev, Robin’s professional experience included working with GlaxoSmithKline, Duke Clinical Research Institute, Quintiles, and Cooper Tire and Rubber Company. With this experience, she gained an expert understanding of the system development life cycle and various system development methodologies.

Tim Hesse, COO

Tim Hesse SoftDev

Tim Hesse is an experienced change agent, leader, and communicator.  Driven by logic and common sense, he takes pride in providing the best working environment possible.  Tim graduated summa cum laude from North Carolina Weslyan College with a degree in Computer Information Systems and has over 15 years’ experience in federal government Health IT working with software testing and business analysis.  As the Chief Operating Officer of SoftDev, his goals include driving sustainable growth and continuous improvement.  In addition to his primary job functions, Tim has been recognized for his energy, sense of humor, and extraordinary commitment to efficiency.